Advances in technology continue to bring tremendous changes in how travel and hospitality companies conduct business in today's digital world. Businesses now utilize a much greater power than before in how they use technology to more efficiently enable their customers to explore options, make reservations, and compare and negotiate prices.

Cook Systems International possesses extensive experience and deep subject matter expertise in the Travel and Hospitality industries.

All activities of an organization involve risks that should be managed. Business travel is a key component and high risk factor of those corporate activities. The risk management process aids decision making by taking account of uncertainty and the possibility of future events or circumstances (intended or unintended) and their effects on business travel objectives.

Failure to employ the best practices available could expose companies to severe consequences legally, financially and to their reputation. Ratings agencies are beginning to evaluate companies risk management performance on behalf of investors. Companies “Duty of Care” has become enshrined in punitive legislation and legal precedent.

Cook Systems International's Travel Risk Management Professionals can help you develop logical and systematic methods for

• Planning, designing, and communicating Travel Risk Management Policies and Systems
  
• Establishing the context for identifying, analyzing, evaluating, and treating the risk associated with
  general business travel, executive travel and critical personnel exposure
  
• Deploying technologies and systems to communicate, promote, and enforce travel policies and best practices at the planning and booking stages
  
• Proactively monitoring, tracking and communicating with travelers, risks, threats, disasters and triggering events that may impact the traveler’s safety, schedule, or business objective
  
• Crisis Resource Planning, Crisis Management and Pandemic Safety
  
• Executive Succession Planning and single catastrophic event avoidance

Cook Systems International’s Travel Risk Management Practice employs ISO31000 International Standards for Risk Management. We help you identify how travel safety and objectives may be affected, and analyze the risk in term of consequences and their probabilities before deciding on whether further treatment is required. Risks include security risks, disaster risks, economic risks, political risks, health risks, terror risks, opportunity risks, and business objective risks.

Cook Systems International is ISO 27001 certified for Information Security and adheres to ISO 31000 and ISO 31010 standards and best practices in our Travel Risk Management and Information Technologies offerings.

Risk assessment attempts to answer the following fundamental questions:

• what can happen and why (by risk identification)?
  
• what are the consequences?
  
• what is the probability of their future occurrence?
  
• are there any factors that mitigate the consequence of the risk or that reduce the
  probability of the risk?

It’s not enough just to know who is stranded or in trouble. At Cook Systems International, we believe a successful Travel Risk Management Program must in the end have the capability to make things better for the business travelers involved. In recent years, we have developed strong relationships with our travel management company partner and our technology partner. We can help you reduce the inconvenience of travel plan interruptions by providing the subject matter experts and associated resources to work with technologies to track, communicate, and even dynamically respond and reroute travelers before available resources become choked and overloaded.

We can help you develop response scenarios and pre catalog various travel industry, government and third party resources available to come to the aid of your traveler. Cook Systems International can help you pre establish relationships with the U.S. State Department Crisis Management Center and coordinate International Consular resources so that in a crisis, you will know what resources there are and how to bring them to bear.